Hi, how can we help you?

How do I add friends?

What is Grand Mobile?

How to Install the Game?

How to Create a Character?

When Are Updates Released?

Why Can't I See the Update?

How to Check What's New in an Update?

Linking Your Account to Social Networks

Transferring Your Account to Another Device

How to Save Your Progress?

How to Secure Your Account?

What to Do If Your Account Was Hacked?

How to Request Data Deletion?

How to Change Privacy Settings?

How to Earn Money in the Game?

My purchase didn't show up in the game

My child accidentally made an in-app purchase

How to Submit a New Idea?

How to Check If My Idea Was Accepted?

How to Report a Player?

What to Do If You Get Banned?

What Types of Events Exist?

How to Claim Rewards from Missions/Events?

How to Buy a House?

How to Rent a House/Apartment?

How to Sell Real Estate?

How Can I Purchase a Business?

Types of businesses

How to Prevent Your Business from Being Taken Away?

How to Buy a Car?

How to Sell or Transfer a Car?

How to Refuel a Car?

How to Join the OCG?

How to Avoid a Wanted?

What events are available for OCG?

How to Contact Support?

How Long Does It Take to Get a Response?